XBA Cosmetics FAQ - Your Beauty Questions Answered

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What is your return and exchange policy?

Our 10-Day Return Promise lets you shop with confidence. You may return or exchange your purchase within 10 days of the original purchase date.

For safety and hygiene, all items must be unused, unopened, and in their original packaging. A receipt or proof of purchase is required.

Refunds will be issued to your original payment method. Shipping and handling fees are non-refundable.

How do I return an item?

You may bring your item to our boutique within the 10-day return window. For online orders, email xbacosmetics@yahoo.com for help with the return process.