Our 10-Day Return Promise guarantees you can shop confidently, giving you 10 days to return or exchange your purchase if needed. We’re committed to making your shopping experience as enjoyable and stress-free as possible!
Returns Made Simple
Returning your cosmetic purchase is simple, with a 10-day window from your original purchase date.
To meet the highest standards of safety and hygiene, items must be unused, unopened, and in their original packaging.
Easy Exchanges & Refunds
With your receipt or proof of purchase, we’ll happily issue a refund to your original payment method or help you find the ideal exchange.
Please be aware that shipping and handling fees are non-refundable.
A Few Exceptions
For the health and safety of our customers, we do not accept returns on opened or used products.
How to Return
Bring your product and receipt to our boutique within 10 days.
For online orders, contact our care team at pamela@xbacosmetics.com, and we will assist you with the return process.
Because your beauty journey should always feel effortless.
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